HP Printer Carriage Jam Issues & Its Fixes

HP-Printer-Issue

Ways To Resolve HP Printer Carriage Jam Error

This article explains the reason for HP printer carriage jam error along with its fix. The cartridge jam error may erupt due to many reasons such as-

  • Paper jam in the rear access door of the printer.

Paper jam in the rear access door of the hp printer

  • The presence of torn pieces of paper being stuck in the roller

torn pieces of paper being stuck in the roller

  • Due to the possibility of a foreign object hindering the cartridge path
  • And lastly due to the need of computer system and printer rebooting.

For easy and cost-effective HP printer cartridge jam error troubleshooting read on to the next section.

Fixing a Carriage Jam in HP Printer - Just Have a Look

All in One Solution to Fix HP Printer Carriage Jam Error

Look For Any Stuck Paper or Object on The Cartridge Path :

Now for the next step to troubleshoot HP printer carriage jam error is to check the printer for any stuck paper or any foreign object obstructing the path of the hp printer cartridge.

  • Firstly , turn on HP printer.
  • Unplug the power cord from the HP printer & remove the plug from the power source.

Unplug the power cord from the HP printer

  • Make Sure that all connected cables are removed.
  • Open printer lid to reveal cartridge carriage.

Open printer lid in hp printer

  • Ensure that carriage should be at the right side of the printer. If not then manually move the carriage to the right.
  • If the carriage does not move, you must look for any object or particle obstructing the movement.

Manually Move the carriage to the right

  • Next, You have to remove paper jam or foreign objects.

remove paper jam or foreign objects

  • Then move the cartridge carriage manually to the left side. Repeat same kind of checking &  remove any obstruction and return the carriage to the right side.

move the cartridge carriage Manually to the left side

  • Make sure that there is no obstruction and close the printer lid.
  • Re plugin the power cord & other used cables. Connect the printer power cord as well.
  • Finally, Turn on the printer & wait for it to warm up.
  • Run a test  of any print.

If still facing carriage jam error move on to the next step.

Gently Move Cartridge & Clear HP Printer Cartridge Printheads:

  • Slowly and carefully move the cartridge back and forth without being too harsh to its movement to ensure that the print heads are clean and in good working condition.
  • In case if it’s not clean, use a soft dry cloth to clean it gently.

clean hp printer printhead by cloth

  • Thereafter plug the printer back to power and perform a print check.
  • If all is ok that mean problem will resolver either move on next steps.

Still Not able to resolve the issue, run our Diagnostic Tool for Printer Check Up

Plug The System Directly To Wall Socket:

  • Unplug the printing system from the existing operational power strips and plug the power cord directly to an electrical outlet.

Unplug the printing system

  • Try re-connecting the power cord to the rear of the HP printer and turn on the printer.
  • Now the HP printer carriage jam error must have been possibly gone for you to work on it efficiently.

Try Rebooting The Printing System:

  • Whenever you come across the message of “HP printer cartridge jam error” on the printing system, try rebooting the printer and you computer.

restart hp printer

  • In many cases, this trick works as the system gets refreshed and automatically solves the issue and you get to work from a clean slate.

Do A Keen Visual Inspection:

After restarting the device if still your HP printer cartridge jam error persists, follow the below steps-

  • Turn the printer off to perform a visual inspection for any jammed paper.
  • Remove the rear access door by lifting the left and right tabs.

Remove the rear access door by lifting the left and right tabs in hp printer

  • Carefully remove any jammed paper or pieces of torn paper if any from the rollers and replace the rear access door.

torn pieces of paper being stuck in the roller

  • And Push out the paper tray check the paper is properly inserted and put it again.
  • Now Start again the HP printer and test a print hopefully this Carriage jam error in hp printer will resolved.

Conclusion:

Hope the article helped you in correctly identifying the issue for the HP printer cartridge problem and thereby assisted you in troubleshooting the same. However if you still not able to fix this error, you can reach us by calling on our helpline number. 

Remarks– This is not HP official page and information provided here is for your knowledge purpose only. For our complete disclaimer ‘click here