Epson Printer In Error State Troubleshooting Guide
Troubleshooting For 'My Epson Printer Is in an Error State' Issue
In this guide, we will focus on the reasons which cause Epson printer to be in an error state and show how to troubleshoot it.
Follow these steps for troubleshooting Epson printer errors:
If you are facing error state problems in your Epson printer, follow the below-mentioned steps –
1. Disable the offline printer feature
To eliminate ‘Epson printer is in an error state’ problem, ensure your printer is online. This can be done by following these instructions –
- Open the ‘Run’ dialog box and type ‘control panel’ and select ‘OK’.
Next, click on ‘Devices and Printers’ option.
- From here, right click on your printer display name and select ‘See what’s printing’.
- Now, click on the ‘printer’ and see if there’s a checkmark on ‘use printer offline’. If yes then remove the check mark by clicking on it.
- Then, close the window and restart your printer.
Hence, by following the above instructions, the error state problem in the Epson printer would have got fixed.
2. Set your printer as the default printer
Epson printer can show ‘error state’ message if the printer is not set up as ‘Default’. Therefore, to fix this issue just follow these Epson printer troubleshooting guidelines:
- Firstly, open control panel and click on ‘Devices and Printers’.
- Then, right click on your desired printer and select ‘Set as default printer’ option.
3. Check the Print Spooler Service
In order to fix spooler service error, go through the given steps –
- Firstly, go to the run dialog box and type ‘service.msc’ and hit the ‘OK’ button.
- From the service window, select print spooler and right click on it. If the service is stopped, click on ‘restart’ option.
- Furthermore, ensure that its startup type is set to automatic. This can be done by right-click on the ‘Print Spooler’ option and select ‘Properties’.
- Go to the general tab and select startup type as ‘Automatic’ from the drop-down menu. Now, click on ‘start’ the service button and then click on ‘OK’.
- This should provide you the solution for the error state problem for your Epson printer.
4. Clear all Print Jobs
Error state in the Epson printer can also comes if the print queue gets stuck. Therefore, in these circumstances it becomes important to clear the print queue. This is explained as follow –
- Firstly, go to your ‘Print Spooler’, right click on it and select ‘Stop’ option (steps to open spooler are explained in above section).
- Then, open the file explorer in ‘My PC’ and copy-paste this command –%windir%\System32\spool\PRINTERS
- After pasting this command on address bar, hit the enter key from your keyword. Now, you have reached the place where all print jobs are stored.
- Select and delete all files from this folder.
- Thereafter, again go back to the service windows and right-click on the ‘Print Spooler’ option and select ‘Restart’ to start again the spooler services.
- Now, turn off your printer for few seconds.
- Finally, restart your printer to check if your ‘Epson printer in an error state’ issue is fixed by following the above troubleshooting steps.
5. Update Your Old – Faulty Printer Driver
Keeping printer driver up to date can prevent Epson printer from going in error state. This can be achieved by going through these steps –
- Open the run dialog box from windows search and type ‘devmgmt.msc’ command and select ‘OK’.
- Once the device manager opens, under the printer queue click on your Epson printer and tap on the option ‘Update Driver’.
- Next a window will prompt with 2 options. From here, go for the ‘Search Automatically for Driver’ option and follow the on-screen instructions.
- Now, try to test print and check if the ‘Epson Printer in an error state’ issue is fixed by this process.
6. Clean Printhead of Epson Printer
Cleaning print head is another important step to resolve the error state issue:
- Firstly, switch on the printer and ensure that the ink level is sufficient to print.
- Click on the windows search to open ‘Run’ dialog box and type in ‘control panel’ and click on ‘OK’.
- Now, click on the ‘Devices and Printers’.
- Thereafter, select your printer from the next appearing screen and right click on it. From here, select ‘printing preferences’.
- Now, tap on the ‘Maintenance’ tab and then click on the ‘Head Cleaning’ button.
- Then, follow the on screen instructions and click on the ‘Nozzle Check’ pattern option and select ‘Print’.
- Now, take a print test and check if the lines are clear and solid.
- Lastly, click ‘finish’ to complete the ‘Epson printer troubleshooting’ process.
Reasons that cause Epson printer to be in error state:
Epson printer is in an error state issue can arise due to various reasons such as :
- Due to outdated driver
- Printer not set as default
- Due to offline status in the printer
- Improper network connection
- Spooler service Error
- Paper jammed issue
Final Words:
These were some easy-to-go through steps to fix ‘Epson printer is in error state’ issue. We hope these Epson printer troubleshooting steps helped you in resolving your printer problems.
Remarks– This is not Epson official page and information provided here is for your knowledge purpose only. For our complete disclaimer Visit our ‘Disclaimer‘ Page