Canon Printer Troubleshooting Guide for Printing Issue
Why Is My Canon Printer Not Printing Properly & Black Color Ink? - Get Complete Solutions
In this article, we’ve put together a detailed set of troubleshooting steps to assist you in resolving this common problem and restoring your Canon printer to produce high-quality prints in black.
If you want solution for black ink issue, ‘Click here‘.
Follow The Steps To Fix 'Canon Printer Not Printing Anything' Issue
Solution 1: Set Static IP for Canon Printer
- Turn on your Canon printer.
- Access the printer’s settings or menu on the display screen.
- Navigate to the network settings or setup options.
- Choose “TCP/IP Settings”, then “IPv4 Settings”, and finally “IP Address Settings”
- Select the IP address settings as ‘Manual’.
- Enter the desired IP address, subnet mask, gateway, and DNS server information manually.
- Confirm and save the settings.
- Restart the printer to apply the changes.
Now, check to see if your printer prints correctly. If your printer is still not printing correctly, proceed to the next solution.
Solution 2: Temporarily Disable the Firewall
To address this issue, deactivate the firewall on your computer and attempt to test print once more.
To disable Windows Firewall:
- Type ‘Windows Defender Firewall’ in the search bar and click on it.
- Then, click on ‘Turn Windows Defender Firewall on or off’ option from the left side of the window.
- Next, deactivate Windows Defender Firewall for both public and private networks. Afterwards, click on OK to confirm the modifications.
We hope that these steps will help you to troubleshoot ‘Canon printer not printing color ‘ problems.
Solution 3: Uncheck offline Status to fix Canon Printer Not Printing Color Issue
- In the Windows search, type control panel.
- Subsequently, click on “Control Panel” from the results that are displayed.
- From here, click on “Devices and Printers”.
- Locate your Canon printer within the printer catalog and then right-click on it. Then, select ‘See what’s printing’.
- Now, ensure that ‘Use Printer Offline’ option is Not selected. If √ is marked, click to uncheck it.
Solution 4: Remove Print Jobs From the Print Queue
Experiencing print jobs stuck in the queue can lead to the Canon printer not printing correctly. To clear the print queue effectively, follow these simple yet efficient steps:
- Open the ‘Control Panel’ from Windows search.
- Enter “services.msc” into the provided field and click on ‘OK’.
- Within the Services window, scroll down until you locate the Print Spooler, then right-click on it and select ‘Stop’ to halt its operation.
- Once the print spooler service has been halted, open the ‘Run’ dialog box.
- Then, enter spool in the text area > then hit on the enter key.
- From here, open the ‘Printers’ folder.
- Delete all files in this folder.
- Close the spool directory after deleting this particular file.
- Return to service windows. Then, right-click the print spooler program and select ‘Start’.
Solution 5: Set Canon as a Default Printer to fix Not Printing Issue
- Open the control panel on your computer, following the instructions provided below.
- From here, click on “Devices and Printers” option.
- Double-check to confirm that your Canon printer is selected as the default option from the list of all available printers.
- If the Canon printer isn’t set as the default printer, right-click on the printer labeled “Canon Printer” and choose “Set as Default”.
- After setting the printer as the default printer, make sure that it has a green check mark on it.
Solution 6: Set Auto Duplex Printing
- Navigate to the control panel on your device.
- Locate and click on the “Devices and Printers” option.
- Right-click on the icon corresponding to your printer model name.
- From the menu that appears, select “Printing preferences.”
- Go to the “Page Setup” tab.
- Locate the “Duplex Printing” checkbox.
- Verify that the “Automatic” option is selected or checked.
- Choose one of the following options from the “Page Layout” list: Normal-size, Fit-to-Page, Scaled, or Page Layout.
- The stapling side is automatically selected based on the Orientation and Page Layout settings. To modify this setting, choose a different stapling side from the provided list.
- If needed, click on “Specify Margin…” to set the margin width, then click “OK” to confirm the changes.
- Press “OK” on the Page Setup tab to confirm and save the changes.
Still Not able to resolve the issue, run our Diagnostic Tool for Printer Check Up
Canon Printer Not Printing Black Color Issues - Easy Fixes and Tips
Solution 1.Update Outdated Printer Driver
You can use the procedure below to update an outdated or older driver version:
- Go to the Windows Search option and type “Run” to open dialog box.
- In the search field, type “devmgmt.msc” and press the keyboard’s enter key.
- Once ‘Device Management’ window opens, navigate to “Print queues” category and expand it.
- The Canon printer device can then be right-clicked, and “Update Driver” can be chosen from the list.
- Click on “Search automatically for updated driver software” option.
- Proceed with the on-screen guidance to finish installing the driver updates.
Solution 2: Cleaning and Deep Cleaning of Print Head
To resolve “Why is my Canon printer not printing black color” issue, utilize the cleaning procedure on your printer by following these three steps:
Step A – Cleaning Print Head using printer panel:
- Ensure that the printer is powered on and then tap the setup (gear icon) on the printer display’s home screen.
- Next, select the maintenance (tools) icon.
- Choose “Cleaning” and then select “Yes”.
- The printer will initiate the cleaning process, which usually takes about a minute.
- Once the cleaning process is complete, you can print a nozzle check test page to verify if the cleaning has improved the print quality.
Step B – Deep Cleaning Print Head:
- Ensure the power is switched on.
Load a sheet of A4 or Letter-sized plain paper.
- Gently open the Front Cover and pull out the Paper Output Tray.
Navigate to the control panel and select > Hardware and Sound > Devices and Printers.
- Right-click on your printer’s model name icon, then choose Properties.
- Click the Maintenance tab and then Click Deep Cleaning.
- Select ink group and Click Execute.
- Confirm the message and click OK.
- Finally, your printer will now start cleaning. Wait for few minutes for this process to complete.
Solution 3: Select Black and Color Settings
- Ensure that printer and computer connected properly over same wifi network.
- Go to the computer settings.
- Now Select ‘Devices’ option which display on the window.
- Select printer and Scanner from left section > and choose your model > select manage tab.
- Choose printer properties from left section > select maintenance tab.
- Select ink cartridge settings and choose both black and color option and ok ok to save it.
Solution 4. Adjust Printer Cartridges Properly to Fix Canon Printer not Printing Black Issue
This can be achieved by following these guidelines below –
- The printer must first be turned on, then the paper must be placed in the paper tray.
- Then, go to the install button and click on it to open the list of options.
- Choose the tool from this menu, then click “Adjust Printer”.
- Now, the printer will print an align page. Click ‘OK’ to complete the alignment.
Hence, by applying these solutions you will be able to fix Canon printer won’t print color error problem easily.
Canon Printer Troubleshooting Steps For Some Common Problems
Occasionally, printer users encounter issues that disrupt smooth printing operations. Knowing how to resolve these frequent difficulties can help you save time and frustration when dealing with paper jams, connectivity issues, or print quality concerns.
Here’s a comprehensive Canon printer troubleshooting guide to resolving typical issues.
Method 1-Align the Print Head
A – Manually:
- Open the printer driver setup window(Control Panel>”Devices and Printers> Right-click on your printer’s icon> Choose “Printing preference” from the dropdown menu.
- Choose “Custom Settings” located within the Maintenance tab. This action will prompt the opening of the Custom Settings dialog box.
- Tick the “Align heads manually” checkbox.
- Choose “OK” when the prompt appears.
B – Automatically:
- Ensure the printer is powered on.
- From the HOME screen, choose “Maintenance.”
- Select “Print Head Alignment.”
- Choose “Auto.”
- Opt for “Yes.”
- Select the type of paper you intend to use.
- Load the prepared paper into the specified paper source mentioned in the message.
- Click on “OK.”
- Once the completion message appears, select “OK.”
- If still you are facing issue with your printer then try our next solution to get Canon printer troubleshooting steps for the common problems .
Method 2-Reinstalling Canon Printer Software
Reinstalling the printer’s software can solve a number of printing issues, particularly if your outputs are unclear.
Follow these steps:
- Go to the control panel > select program and features.
- Select the installed canon printer driver and click to uninstall the software.
- Visit Canon’s official website and locate the latest driver for your Canon printer.
- Download the latest driver software from the website.
- Once the Canon printer driver has been downloaded, install it on your computer.
To check if the printing fault has been fixed, print a test page from your Canon printer.
Method 3-Update Your Firmware
- Turn on the printer.
- Press the [Setup] button.
- Navigate the arrow button to choose the option [Device settings], then press the OK button.
- Press arrow the button to navigate to [ Firmware update ] and then proceed by hitting the OK button.
- Utilize the arrow button for choosing [ Install update ] and subsequently confirm by pressing OK.
- Verify the firmware status on the server.
- Confirm the displayed firmware version, then press OK.
- Press the button to choose [Yes], then proceed by pressing the OK button.
- Review the displayed message, then press OK and again click ok.
The firmware update has finished, and the standby screen is now showing.
Method 4-Reset Printer Settings
Sometimes, resetting the printer to its default settings can resolve persistent issues. Find the reset option in the printer settings menu and follow the prompts to reset the device by ‘Clicking here‘.
FAQ's
- First, check the nozzle of the printer.
- Thereafter, check color ink level of the cartridge.
- However, if there is ample of ink and still the printer does not print, clean the print head and push the control pattern out of the nozzle to make sure that the ink is flowing properly.
There can be many reasons due to which you printer is not working. Hence, perform these steps for Canon printer not printing color and black issue-
- Clear all stuck print jobs.
- Ensure that sufficient paper is loaded in the printer.
- Further, incorrect drivers installation or failure to establish wireless connections may not allow your printer to function normally. Therefore, make sure to download and install the correct drivers for your printer’s model.
To fix the problem with your Canon printer, perform a hard reset of the printer. This can be performed by following these steps –
- Turn off the printer and unplug it.
- Disconnect the cable from the back of the printer.
- Let the printer rest for a minute or two.
- Plug the printer directly into an electrical outlet without using surge protection.
- Reconnect the cable that is removed from the rear of the Canon printer.
- Power on the Canon printer and wait until it becomes silent.
- Do a test print and check if the printer responds.
We hope by using these canon printer troubleshooting tips you will be able to print text , color or anything you desire on the paper. The solution for Canon printer not printing color problems has been explained completely in this article.
The print paper lets you know when the ink cartridge is empty. Therefore, check the print page for faded printouts. Furthermore, to achieve high print quality you must install original toner ink. This should resolve ‘Canon printer not printing black color problem’.
You can follow the same steps to resolve canon mg3600 not responding issue.
Conclusion:
By following these troubleshooting steps, you can resolve the printing problems. Remember to regularly maintain your printer by cleaning the print head and replacing ink cartridges as needed to prevent future printing issues.